Effective Date: 01.07.2025
Company: Voltcheck Motors
Location: Arklow, Co. Wicklow, Ireland
Email: info@voltcheckmotors.com

Phone: +353 89 985 9876

Voltcheck Motors is committed to protecting the privacy of customers, website visitors and anyone who contacts us. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with GDPR and applicable Irish law.

Information We Collect
We collect only the minimum information needed to provide our services, including:
• Name
• Phone number
• Email address
• Vehicle details (registration, make, model, VIN if provided)
• Diagnostic information you share
• Communication history (calls, messages, WhatsApp, email)
We do not collect sensitive personal data.

How We Use Personal Information
Personal information is used only for:
• Providing diagnostics, repair and module services
• Booking and managing appointments
• Preparing quotes and diagnostic reports
• Internal record-keeping
• Legal obligations such as invoicing and accounting
We do not use personal data for unsolicited marketing.

Legal Basis for Processing
We process data under the following lawful bases:
• Contract: to provide the requested service
• Legitimate Interest: to respond to inquiries and manage appointments
• Legal Obligation: accounting and regulatory compliance

Data Storage and Protection
We store personal information securely using:
• Password-protected devices
• Encrypted communication channels (WhatsApp, email)
• Limited access for authorised personnel
• Secure internal storage practices
We never sell or share customer data with third parties.

Data Sharing
We do not share personal data unless required by:
• Legal authorities
• Accounting or regulatory obligations
We do not transfer data outside the EU without GDPR-compliant safeguards.

Data Retention
Retention periods:
• Service and diagnostic records: up to 6 years (legal requirement)
• General inquiries: up to 12 months
• Communication history: periodically archived and deleted
When data is no longer needed, it is securely deleted.

Customer Rights Under GDPR
You have the right to:
• Access your personal data
• Request corrections
• Request deletion
• Restrict or object to processing
• Request data portability
• File a complaint with the Data Protection Commission (Ireland)
Requests may be submitted via email to info@voltcheckmotors.com

Cookies and Website Tracking
Our website may use basic cookies or analytics tools to improve user experience.
Cookies do not store personal or sensitive data.
You may disable cookies in your browser settings.

Contact Information
For privacy questions or GDPR requests, contact:
Voltcheck Motors
Email: info@voltcheckmotors.com

Phone: +353 89 985 9876
Arklow, Co. Wicklow, Ireland

Updates to This Privacy Policy
This Privacy Policy may be updated. The most recent version will always be available on our website.